State Farm® Insurance Agent Scott Faulconer
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Cody Wilson
March 19, 2024
"Chris is the man, less than 15 minutes he had me a quote ready to view and less than 20 i was insured with State Farm. Thanks again Chris"
"Cody welcome to the State Farm family. Thanks for the awesome review. Chris does a great job. We take pride in providing our customers excellent service."
David Long
March 2, 2024
"Takes awhile to get it right."
Steven Turner
December 27, 2022
"Was very high compared to other insurances and when I canceled it showed the bill still so I called and he was very unprofessional along with the receptionist."
"Steven , I hate that you feel that we were unprofessional. We cancelled your coverage to be effective 12/31 the day you made the request. As to the bill you are referring to you received it before you made the request to cancel your coverage. Unfortunately as many agents we represent the company and we don't control the price or when the bills are sent out. If you would like to discuss this please contact us."
wendy sykora
December 11, 2022
"Donna is truly an asset to the company! She goes above and beyond to help the clients. She is always sweet,kind and patient. I wouldn't dream of going to another agent!"
"Wendy, Thank you for the wonderful review and being a loyal customer. We are very thankful for Donna and her 35 years of State Farm experience. We strive to provide exceptional customer service."
Keith Hudgel
November 21, 2022
"Always helpful people! Always a warm welcome from Donna, Alex and Scott when I come into office! Alex is my agent and is a top notch guy!"
"Keith thanks for allowing us to take care of your insurance needs. We take pride in providing excellent customer service."
Kim Mayes Springer
November 7, 2022
"I highly recommend this office, they got me an awesome rate on car and home owners insurance. And they really have a Jake from State Farm he is my agent and has always been very helpful"
"Kim, we appreciate your recommendation. Were so glad we could help provide you great rates and service."
Emily Collier
February 17, 2022
"I have been working with Alex at this location and I am very pleased with the customer service I have received. I’m so glad I switched to a local agency, much cheaper and top notch! Thank you Alex for your hard work and dedication."
Mrscowgirl
September 22, 2021
"Very helpful ."
Denise Bell
June 30, 2021
"Everyone in the office is great. Very knowledgeable. I feel like they really care about you."
Jared Friend
May 24, 2021
"Super cool super informative and a person couldn't ask for a better agent. Revised 5-24-21 Still a good agent but the company he represents are crooks. Squatters destroyed my home and I pay for insurance to cover my to make me whole again and state farm refuses to do any of that. I pay them they take the money and I get nothing, exactly how it just worked out."
Allison Gross
March 26, 2021
"Very friendly & helpful. Got a free quote and my husband and I ended up saving over $100 per month for better coverage. Exceptional all around. You can’t go wrong by getting a free quote!"
Christopher Proffitt
March 5, 2021
"Smart practice with a walk-up window. If my grandmother is still charged for her insurance on a car that I covered with my own, that could change how i rate things"
Ethan Kier
November 13, 2020
"Always take good care of me. Great group of people!"
Denny & Marie Riddell
October 17, 2020
"Very Friendly Staff! Got me good rates on my Insurance and THEY HAVE A JAKE from State Farm that works here (who is my insurance representative)! I highly recommend you to call them today and ask for JAKE!"
Me You
September 2, 2020
"Long post...Originally we went with SF because their rates were lower than Progressive on car ins. So we began house hunting for a while and found 2 houses. 1st house/double wide we were told that SF just couldn't fully cover it, our loan officer said otherwise we told our SF rep what our loan officer told us and they just couldn't get coverage, so we called around and sure enough someone else did but 1st house fell through in negotiations. At this point communications from our rep went cold, slow responses/non-responsive 2nd house a log cabin, Allstate just gave us a better bundle, so we went with them. So we try to contact SF to cancel our policy. We didn't hear from ANYONE for over a week I called my wife called, finally I got someone from a SF call center and the best they could do was to send a message to our rep. In fairness to Scott he was not our rep but someone else from his office, nevertheless I'm still giving this a one star for just an utter lack of professionalism and disregard for customer service."
Evelyn Stinson
June 10, 2020
"Nice"
Karen Shook
January 13, 2020
"They took me right in and explained everything to me and I got me some good insurance.everyone was real nice and meet a good friend of mine I use to work with."
Floyd Lowman
July 31, 2019
"Good insurance company"
Rhett Bradford
April 18, 2019
"Scott is one of the most down to earth and helpful guys I know. He goes above and beyond to make sure you and your family are protected properly. He and his team will always make you feel welcomed and like part of the family. Go see them today and you’ll be glad you did!"
Jay Rainey
March 27, 2019
"Scott and his team are true professionals. You will not find a more likable , trustworthy guy than Scott. His team Donna and Lisa are great to work with as well."